REPORT A MAINTENANCE ISSUE
If you are a tenant experiencing a maintenance issue with your property, please use the form below to let us know as soon as possible so we can take appropriate action.
Where possible, please include clear details of the issue and upload a photograph to help us assess the problem quickly and arrange the correct response.
Before you report
Please check:
- Is this an emergency?
If yes, please call our office immediately and follow the answerphone instructions for out-of-hours emergencies.
Report a Problem
To report a maintenance issue, please complete the Report a Maintenance Issue form below:
Please include:
- Your name
- Property address
- Contact details
- A clear description of the issue
- Photos (if applicable)
Out-of-Hours Emergencies
If your emergency occurs outside of office hours, please call our office number. Our answerphone message will provide details of the emergency contact number.
For gas leaks you must contact SGN Southern Gas Network - https://www.sgn.co.uk/