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Letting Services and Fees

Letting Services and Fees

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If you are considering letting out your property you need to be confident that you are placing it in the hands of a specialist Letting Agent who is fully aware of the correct legal legislation and experience in the lettings market. Through our marketing expertise and extensive lettings knowledge, we will place only comprehensively referenced Tenants in properties who have a clear understanding how to conduct the tenancy and to treat your property as if it were their own. We will support both Landlord and Tenant throughout the tenancy in order to deliver a positive experience and outcome for all parties. Cherwell Property offers a comprehensive and dedicated letting service, providing a full range of services to suit the needs of the Landlord.

We will:

  • Market your property.
  • Advertise on property portals.
  • Organise safety checks according to Landlord instructions (Fully Managed only).
  • Seek and find you the perfect Tenants.
  • Carry out full reference and credit checks.
  • Draw up Tenancy Agreement and Prescribed Information.
  • Collect first month’s rent and deposit.
  • Protect the deposit with The Dispute Service, issue Tenant with TDS certificate and literature.
  • Provide the Tenant with the How to Rent Guide.
  • Provide Tenant with copy of EPC.
  • Provide Tenant with copy of gas safety certificate (if applicable).
  • Undertake a full Inventory and Property Condition report.
  • Contact utility providers (fully managed only).
  • Quote for any maintenance or refurbishment works.
  • Arrange Rent Protection Cover (at extra cost if required).

Although we find that most Landlords require their property Fully Managed more experienced Landlords may choose the Let Only Service. If you wish to discuss other options please do contact us as we can create a package tailor-made to suit your individual needs. We are proud to be members of Safeagent and The Property Redress Scheme.
 

landlords fully managed service and fees

Once the Tenant has moved into their new home we will:

  • Collect the rent from your Tenant each month, send you regular statements accordingly and the total due to you each month will be made by BACS transfer directly into your bank account. Our commission charges and any repairs are deducted from the monthly rent we collect.
  • Arrange for any routine or emergency repairs to be carried out throughout the tenancy via our Maintenance Team or your own designated contractors (see maintenance information).
  • Arrange an initial visit to the property within two months of the Tenant moving in to ensure the Tenant has no problems and is keeping the property clean, tidy and in good order throughout. 
  • Carry out visits to the property twice a year to ensure the Tenant is looking after the property in order to deal with any maintenance issues.  If further visits throughout the year are requested or required additional fees will be applicable (see Our Fees).
  • Review the rent annually in line with current local rents and negotiate any increase with the Tenant.
  • In the last two months of the tenancy we will contact you to enquire whether you would like us to offer the Tenant a new fixed term.  If you or the Tenant do not want to sign a new fixed term, the tenancy would continue on a statutory periodic tenancy (month-to-month basis). However, in line with the deposit regulations further mandatory Information has to be served on the Tenant. 
  • If the Tenant wishes to vacate they are required to give you one calendar months’ notice from a rent day to coincide with the end of the tenancy.
  • If you wish to end the tenancy at the end of the Fixed Term and require possession, you are required by law to give the Tenant a minimum of two months’ notice to coincide with the end of the Tenancy and a Notice to Quit would need to be served (Section 21 Form 6a Housing Act 1988).
  • When the Tenancy ends, we will carry out an inspection to ensure that there has been no damage or deterioration to the property. If there are any dilapidations/damages that the Tenant is responsible for, we will liaise with the Tenant and with their agreement, organise any repairs or cleaning and charge the Tenant accordingly. With the Tenant’s approval we will deduct the costs from the Tenant’s Deposit subject to the terms and conditions of The Dispute Service, Tenancy Deposit Scheme.
 

our fees – fully managed service

SETTING UP FEE / PROPERTY CONDITION / INVENTORY CHARGE

£360.00 (inclusive of VAT) 

We carry out a comprehensive Inventory / Property Condition. 

(Fully furnished inventories will be charged on a per time basis)

 

COMMISSION :   As agreed with you in our tailored Management package

 

TENANCY AGREEMENTS, RENEWALS / PERIODIC RENEWALS / RENT NEGOTIATION

£180.00  (inclusive of VAT)

 

NOTICE TO QUIT:

£90.00 (inclusive of VAT)

Should you wish to end the tenancy at the end of a fixed term tenancy period, a Notice to Quit is served two months prior to the expiration of the Tenancy.  If the tenancy has become a periodic tenancy (month to month) a two month notice can be served at any time.

 

TDS DEPOSIT REGISTRATION

£42.00 Annually (inclusive of VAT) 

Deposit registered with The Dispute Service, Tenancy Deposit Scheme.  Tenant issued with the Deposit Certificate and Prescribed Information within 30 days of receipt of the deposit.

 

RIGHT TO RENT CHECKS

£12.00 Right to Rent Checks per person  (inclusive of VAT)

 

SANCTION CHECKS – AML (ANTI MONEY LAUNDERING) PEP (POLITICALLY EXPOSED PERSONS SCREENING

£12.00 per person (inclusive of VAT)

As of 14 May 2025, now legally required for all landlords and tenants in the rental sector, To ensure that individuals or entities subject to financial sanctions are not involved in property transactions, strengthening the integrity of the rental market and tackling financial crime

 

REFERENCE CHECKS

£72.00    Per Tenant Reference (inclusive of VAT)

£72.00    Per Guarantor Reference (if applicable 

 

TENANCY CHECK-OUT

FROM £100.00   (inclusive of VAT) 

To carry out an outgoing inspection at the end of the tenancy and mediate with the Tenant(s).  (Our charge is dependent on time taken in liaising with tenants, contractors etc  in the event of the tenant(s) not leaving the property in an acceptable condition).

 

KEY CUTTING SERVICE: Cost of keys plus £12.00 admin (inclusive of VAT)

 

EXTRA VISITS:

£60.00 per visit (inclusive of VAT)

As part of our Management, we carry out visits to the property twice a year to ensure the Tenant is looking after the property and in order to deal with any maintenance issues.  If further visits throughout the year are requested/required there will be an additional fee of:

 

DISPUTE MANAGEMENT/RESOLUTION FEE:

£300.00 (inclusive of VAT)

In the event we are unable to negotiate a mutually acceptable resolution after vacation and check out, our charge for raising a dispute including preparation of necessary paperwork and submission of evidence for review and arbitration by The Dispute Service:

 

LANDLORD WITHDRAWAL FEE:

£120.00 (inclusive of VAT)

Once instructed, should a Landlord decide to withdraw from letting their property with Cherwell Property, we reserve the right to make a charge to cover marketing, advertising, viewings, photography costs etc, and the Landlord agrees to pay the above Fee.

 

£360.00 (inclusive of VAT) 

In the event that Cherwell Property have secured a suitable tenant, carried out references/credit checks, produced tenancy agreement, inventory and mandatory paperwork etc., should a Landlord decide to withdraw, the Landlord agrees to pay the above Fee.

 

COURT ATTENDANCE:

£300.00 (inclusive of VAT) plus mileage/expenses

For the appearance before the court or tribunal by special arrangement on behalf of the Landlord.

 

ATTENDING PROPERTY WITH BALIFFS:

£180.00  (inclusive of VAT)

 

TERMINATION OF MANAGEMENT AGREEMENT FEE

The Landlord may terminate the Management Agreement on giving three months’ notice to the Agency and the Agent reserves the right to charge the client the current Letting Only Fee (which is currently the equivalent of one months’ rent plus VAT) and expenses incurred in relation to any lettings made as part of a Management Agreement. 

 

PROJECT MANAGEMENT

If you require any quotations for more major works, refurbishments, re-decoration, new kitchens or bathrooms, etc., Cherwell Property can work with you to achieve this, give you quotations and project manage the work from start to finish - 15% plus VAT project management fee will be charged

 

 

MISCELLANEOUS

If a property is sold to a Tenant introduced by Cherwell Property a fee of 1% of the sale price plus VAT will be charged on completion to the Landlord.

 

LET ONLY SERVICE AND FEES

We will:

  • Deal with all aspects of letting your property, starting with the advertising and all of the way through to the Tenant moving in, as detailed above.  Once the Tenant takes possession, we pass all of the paperwork to you.  You will then be responsible for the collection of rent directly from the Tenant and to liaise with them to deal with any queries or maintenance issues, etc that might arise.
  • After the initial fixed term tenancy, the Tenant can be offered a new fixed term tenancy agreement otherwise the tenancy would continue on a month-to-month basis on a “periodic” tenancy.  However, in line with the deposit regulations further mandatory Information has to be served on the Tenant.  Rents can be increased annually, usually in line with current local rents, but should not be increased without informing Cherwell Property to ensure that all paperwork is reproduced correctly including the TDS registration. Contact us for further information and costs regarding this process. 
  • If the Tenant wishes to vacate at the end of the term they are required to give you one calendar months’ notice from a rent day to coincide with the end of the tenancy.
  • If you wish to end the tenancy and require possession, you are required by law to give the Tenant a minimum of two months’ notice to coincide with the end of the Tenancy Agreement.  To end the tenancy a Section 21 Form 6a Housing Act 1988 Notice to Quit would need to be served.
  • When the tenancy ends we can carry out the outgoing inspection on your behalf if you prefer but this is a chargeable service.  An outgoing inspection is necessary to ensure that there has been no damage or deterioration to the property. If there are any dilapidations/damages that the Tenant is responsible for, you will need to liaise with the Tenant and organise any repairs or cleaning etc and charge the Tenant accordingly but only with their written permission. With the Tenant’s written approval, we would then deduct the charges from the Tenant Deposit subject to the terms and conditions of The Dispute Service, Tenancy Deposit Scheme.
  • If you decide that you require our assistance with any further services or would like to us to design a tailormade service for you, we will be happy to oblige.

 

Although for this Service we do not carry out property visits, transfer utility accounts, arrange for routine repairs or maintenance, deal with any emergencies, manage Tenant’s queries, arrange safety checks, serve notices, negotiate the return of the Deposit or deal with any disputes, upon request we are more than happy to deal with these matters on your behalf but they are a chargeable service.
 

OUR FEES – LET ONLY SERVICE

LET ONLY SERVICE FEE:    EQUIVALENT TO ONE MONTHS’ RENT PLUS VAT.

 

ADDITIONAL FEES:

 

TENANCY AGREEMENTS, RENEWALS / PERIODIC RENEWALS / RENT NEGOTIATION

£216.00  Tenancy Agreement Renewals  (inclusive of VAT)

£138.00  Periodic Renewals (inclusive of VAT)      

 

DEPOSIT REGISTRATION

£60.00 Annually  (inclusive of VAT)

Deposit registered with The Dispute Service, Tenancy Deposit Scheme.  Tenant issued with the Deposit Certificate and Prescribed Information within 30 days of receipt of the deposit.

 

RIGHT TO RENT CHECKS

£12.00 Right to Rent Checks per person  (inclusive of VAT)

 

SANCTION CHECKS – AML (ANTI MONEY LAUNDERING) PEP (POLITICALLY EXPOSED PERSONS SCREENING

£12.00 per person (inclusive of VAT)

As of 14 May 2025, now legally required for all landlords and tenants in the rental sector, To ensure that individuals or entities subject to financial sanctions are not involved in property transactions, strengthening the integrity of the rental market and tackling financial crime

 

TENANCY CHECK-OUT

From £144.00 (inclusive of VAT)
 (plus mileage costs of £0.45p per mile)

If you would like to instruct Cherwell Property to carry out the outgoing inspection at the end of the tenancy and mediate with the Tenant(s) on your behalf.  (Our charge is dependent on time taken in liaising with tenant(s), contractors etc in the event of the tenants not leaving the property in an acceptable condition).

 

NOTICE TO QUIT

£90.00 (inclusive of VAT)

Should you wish to end the tenancy at the end of a tenancy period, a Notice to Quit is served two months prior to the expiration of the Tenancy.

 

DISPUTE MANAGEMENT/RESOLUTION FEE:

£300.00  (inclusive of VAT)

In the event we are unable to negotiate a mutually acceptable resolution after vacation and check out, our charge for raising a dispute including preparation of necessary paperwork and submission of evidence for review and arbitration by The Dispute Service:

 

LANDLORD WITHDRAWAL FEE:

£120.00 (inclusive of VAT)

Once instructed, should a Landlord decide to withdraw from letting their property with Cherwell Property, we reserve the right to make a charge to cover marketing, advertising, viewings, photography costs, etc.

 

In the event that Cherwell Property have secured a suitable tenant, carried our references/credit checks, produced tenancy agreement, inventory and mandatory paperwork etc and the Landlord decides to withdraw, the Landlord agrees to pay the Let Only Service Fee as above.

 

COURT ATTENDANCE:

£300.00 (inclusive of VAT) plus mileage/expenses

For the appearance before the court or tribunal by special arrangement on behalf of the Landlord.

 

ATTENDING PROPERTY WITH BALIFFS:

£180.00  (inclusive of VAT)

 

MISCELLANEOUS

If a property is sold to a Tenant introduced by Cherwell Property a fee of 1% of the sale price plus VAT will be charged on completion to the Landlord.